The Hive
UpMail
Deanna Sparling
Director of Operations, UpMail
Navigating the hotel sales process demands a seamless and efficient approach. Hotel sales teams juggle multiple tasks, from prospecting to contract delivery, all while striving to maintain professionalism and close deals. It’s a daunting challenge that can result in missed opportunities and frustrated, overwhelmed teams. With UpMail, we set out to tackle these pain points head-on, providing a solution designed to streamline every stage of the hotel sales process, allowing teams to focus on what they do best - fostering client relationships and closing sales.
Through UpMail, hotel sales teams can consolidate email communication workflow into one intuitive platform, saving time and effort while maximizing productivity. From identifying potential leads through targeted prospecting, to crafting visually engaging proposals that close deals and streamlining the delivery process for contracts, UpMail empowers teams to easily manage every aspect of the customer journey.
With customizable email templates, teams can tailor their communications to each client's unique needs and preferences, cultivating deeper connections and driving higher conversion rates. Real-time analytics provide valuable insights into sales pipeline and proposal performance, so teams can make informed decisions that drive results. By using UpMail, our clients have increased bookings, streamlined operations and maintained brand consistency.
Now, with the integration of UpMail and Delphi the benefits only continue to grow. Hotel sales teams save time and eliminate manual data entry and errors by seamlessly importing booking data into their proposals with just a click. At UpMail, we believe that success is built on collaboration and innovative solutions. By fostering a strong partnership with Amadeus, we've continued to refine and elevate hotel sales workflows, propelling hotel sales teams towards even greater success.
Find more info about Upmail: www.upmailsolutions.com
BagTag
Jasper Quak
Managing Director, Bagtag
BAGTAG specializes in digital baggage solutions, enhancing travel experiences by streamlining baggage handling for both passengers and crew. In collaboration with Amadeus we have developed a seamless integration between our electronic bag tag solution and Amadeus Altéa Departure Control, contributing to faster, more efficient airport operations. It allows passengers to enjoy quicker check-in processes, bypassing long lines; meanwhile crew members benefit from streamlined processes that minimize time spent on baggage management, so they can instead focus on customer service.
The success of the BAGTAG solution is evidenced by the rapid adoption rate among airlines. Seventeen international carriers have already implemented electronic bag tags, and thirteen of these are Amadeus Altéa airlines. The API connection established between the two partners enables airlines to complete the necessary Departure Control System (DCS) implementation within days, making it an incredibly low effort yet highly effective project. Once this connection is set up an airline is ready to service any electronic bag tag thanks to BAGTAG’s multi-vendor platform, which ensures a future-proof solution supporting forthcoming electronic bag tag producers.
With the DCS-to-BAGTAG platform set up as the basis, the airline can then choose to which level they integrate on - all according to their own timelines, needs and business goals. A prime example is Icelandair, which has recently successfully rolled out electronic bag tags for their entire crew.
For any partnership, it is crucial to seek ways to boost each other's business capabilities, and the Amadeus x BAGTAG collaboration exemplifies this.
Find more info about Bagtag: https://industry.bagtag.com/