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Top travel technology investment
trends for low-cost carriers in 2024.
As the travel industry sees a new wave of technology advances, our new research can help you navigate investment plans, business challenges and priority areas that are key for low-cost carriers (LCCs) this year.
We surveyed 100 airline senior leaders based in 10 countries involved in technology investment decision making; 50 from low-cost carriers and 50 from full-service carriers.
UK
France
Germany
UAE
USA
Mexico
Brazil
India
China
South Korea
Here’s what they revealed:
of LCCs are planning to spend more on technology in 2024 than the previous year.
Only 2% will spend less.
What are the driving forces behind this investment?
Top investment drivers:
58%
Innovating
more
56%
Increasing
profit margin
54%
Revenue
growth
50%
Sustainability
46%
Cost
reduction
36%
Improving the
user experience
High operational costs is a top challenge for LCCs.
Operational challenges that technology can help to address:
High cost of operations
Staff shortages
Increased levels of flight
disruption
The speed of technology
change across the industry
Fluctuating passenger
demand
Machine learning looks to gain good traction with LCCs.
Which technologies do LCCs expect to make the greatest impact?
Machine learning
Cloud computing
Digitalization
Digital payments
Data analytics
Biometrics
Read the Travel Technology Investment Trends 2024
Airlines report to find out:
How LCCs aim to improve operational efficiency
Why LCCs are focusing on the airport experience
How LCCs are looking to tailor their offer to attract business travelers
Fasten your seatbelt and explore a wealth of new insights.
