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Which Travel Technology Trends
matter the most to corporations?
Corporate travel managers are looking for better ways to support teams as hybrid and remote working grows. Discover which technology trends they plan to invest in across 2024, and why.
Amadeus surveyed 1,253 travel technology decision-makers from 10 countries about their technology investment plans and drivers for 2024 and beyond.
UK
France
Germany
UAE
USA
Mexico
Brazil
India
China
South Korea
Here’s what we discovered:
Of the corporate travel managers we surveyed…
are planning to spend more on
technology in 2024
are expecting a
significant increase
Better collaboration between teams is a top priority for corporate travel managers
Five key objectives are driving investment in corporate travel and expense technology
41%
Increase collaboration
between teams
38%
Ensure employee wellbeing
and safety
37%
Better adherence to
corporate travel policies
36%
Being able to prove the value
or measure the return on
investment of trips
29%
Support broader digital
transformation objectives
Ensuring travel and trip management technology integrates with other systems in the organization is a known challenge
The top six challenges corporations face when using travel and trip management technology are:
Lack of integration
with day-to-day systems
Difficulty searching for travel based on carbon impact
Management of ‘compliance to work’ such as visas or permits
Lack of visibility over travel budgets
Difficulty reporting on the carbon impact of a travel program
Legacy workflows that offer a poor employee experience
The administrative burden and lack of control when employees pay for their own expenses is a concern
The top current challenges when it comes to travel expense management technology are:
Increased administrative burden, as employees pay for expenses with their own money and reclaim from the company
The cost of auditing and processing travel expenses
Lost productivity from employees and finance teams focusing on manual expense processes
Inability to adequately identify fraud and error in travel expenses
Lack of a global solution for all entities in the company
Artificial Intelligence has the potential to significantly transform corporate travel
The six most important areas related to managing travel and expenses are (over the next 12 months):
%
Artificial Intelligence (AI) and/or Machine Learning
%
Digitalization
%
Digital payments
%
Cloud computing
%
Generative Artificial Intelligence
%
Extended reality
Check out the Travel Investment Technology Trends 2024 Corporations
report to discover:
How virtual cards can transform travel expense management
Why negotiation with travel suppliers is a top frustration
Why artificial intelligence is creating excitement in the industry
