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  • Online travel players spend over $10bn a year on advertising and servicing in chasing new travelers.

  • ...but less than 5% of consumer travel searches actually convert to sales.

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It’s time to Transcend from the old and bring on the new.

There is a kaleidoscope of exciting opportunities out there for online travel players… and as the technology partner you can rely on, Amadeus is innovating to meet your needs.

Transcend with us to bring more personalized travel experiences to your customers, revolutionize your internal management and optimize the return on your marketing investment.

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We believe there are six key areas to focus on in this new era of online travel…

  • Search

    Less than 5% of online searches result in bookings. The future is all about customized and comprehensive search with unlimited combinations of content and providers.

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  • CONTENT

    Offer EDIFACT and NDC content in the same location, enhancing the choices available to consumers: 400+ airlines, 1m+ hotel properties, 69 mobility providers...

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  • AUTOMATION & DIGITALIZATION

    Simplify your business with our agnostic, GDS-compatible reissue tool and enhance your customer’s experience with all-in-one digital travel assistant.

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  • INNOVATION

    Move into the future of advertising by making sure your travel brand is ready to inspire and connect with your customers, wherever they are.

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  • DATA & ANALYTICS

    Anticipate trends and stay ahead of your competitors with comprehensive, accurate traveler data. It’s the critical piece in making smart, future-focused business decisions.

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  • PAYMENTS

    Want to avoid fraud and earn rebates at the same time? Smart payments allow online travel players to leverage volume and monetize transactions.

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Innovation

When people search online for travel, it’s easy for them to get lost in the marketing jungle. Information overload, privacy concerns and the lack of personalization can harm the digital experience. There are new, exciting and more immersive ways to build engagement online.

Amadeus is deep diving and investing in the Metaverse and the potential of the future travel experience to be the main integrator of multiple providers.

Join us on our journey!

Ready to set foot into the travel advertising of the future?

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Search

In 2021, 66% of worldwide tourism sales were made online. That number is expected to reach 74% in the next five years but it is clear that the scope for upward growth is slowing. The evolution of online travel lies in the successful development of personalization capabilities.

Amadeus flight search solutions are designed to inspire customers with relevant, targeted results. They operate with a response time of less than two seconds and deliver higher findability and bookability. Our capacity to offer these customized search options makes us uniquely positioned to deliver an end-to-end search experience, whether using our technology exclusively or as a complement to OTA-owned search engines.

"Amadeus is always at the forefront, providing Fareportal with new technology, updates and upgrades so we can consistently acquire new customers while giving them a very good experience."
Fareportal

Ready to enhance your search capabilities to convert more customers?

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Content

Travelers want to easily compare travel offers in their channel of choice, picking and choosing the one that suits them best. To offer this rich experience, online players must have the most comprehensive content from a range of different sources.

When it comes to NDC, Amadeus is the frontrunner. Travel sellers can continue to benefit from NDC without bearing the financial burden of each technical change.

NDC with Amadeus is ready and waiting for you: 20+ partners confirmed, 8 airlines live, 17,000+ agency locations activated, 94% of global coverage and 100+ tech partners on board.

"With Amadeus’ NDC-enabled Travel API solution, ezTravel will have richer airline content for our customers at their fingertips, helping us drive more tailored and differentiated travel experiences."
ezTravel

Do you want to access more and richer travel content and with cheaper servicing?

Get in touch
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AUTOMATION & DIGITALIZATION

A Deloitte survey identified that the payback time for investment in automation is just 12 months and that 61% of companies met or exceeded cost reduction expectations in that period. Online travel players spend half a billion dollars every year on servicing. The business opportunity is huge!

Amadeus Ticket Changer offers online players an agnostic reissue tool that works with any GDS. For travel agencies, that means freedom to work with multiple travel providers and reliability when delivering cost-effective, quality servicing in high-stress situations. Our automation tools are built to handle labor-intensive, back-end tasks to transform complex, repetitive tasks into just ‘business as usual.’

And of course, it’s vital to maintain relationships with your travelers beyond trip and deliver more value to them at every step of the journey. With Amadeus Hey! digital travel assistant, their travel experience will be smoother from the beginning to end, and that’s what will drive their loyalty to your travel brand.

"We moved 40% of our Operations staff to the Sales area thanks to Amadeus Robotics solutions."
Gebeco
"Travelstart’s mission is to provide the best end-to-end travel experience for our customers. Amadeus Hey! digital travel assistant API with its wide range of services will form a core component of our strategy."
Travelstart

unlock the power of automation and digital travel assistant for a superior experience for your customers?

Get in touch
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Payments

According to Amadeus research, 90% of travel companies classify fintech and payments as high priority for their business and 50% are planning to invest more money than they did in 2019. Virtual cards and fraud are also an investment priority for 60% of travel agency respondents.

Costs and potential earnings generated when paying travel suppliers can have a major impact on travel agency revenue, even being the crucial difference between profit and loss. Amadeus is helping digital travel players turn challenges into profit by reducing the cost of payments and enabling automation in this new, more complex travel and payments landscape.

B2B Wallet enables agencies to earn a rebate with every transaction made to pay providers such as airlines and hotels using virtual cards, also reducing the risk of fraud.

"Amadeus was able to easily deliver exactly what we needed… I think B2B Wallet is the best product in the market to date."
Rextur Advance

Is it the right time for your business to increase protection against fraud and monetize the payments process to increase revenues?

Get in touch
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Data & Analytics

According to McKinsey Global Institute 2020, data-driven organizations are 23x more likely to acquire customers, 6x as likely to retain customers and 19x as likely to be profitable. The message is clear: high quality data is vital.

OTA traffic and bookings generate a massive quantity of information every single day. This data is the most important asset in a travel agency's marketing strategy, but only if organized in a way that facilitates quick decision-making.

Amadeus can help you leverage market demand data from different angles of the shopping funnel to enhance your travel offering. Capitalize on insights into air bookings and price variations to tailor your sales strategy, optimize marketing campaigns and increase your revenue with our Data & Analytics tools.

"Almundo integrated Booking Benchmark into its business intelligence DataMart. By analyzing behaviors, trends and the impact of commercial actions in a dynamic environment, we could focus on relevant deals to our customers."
Almundo

How can you use data better to optimize returns on your marketing campaigns?

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