Travel should be meaningful and personal. And it must be centred around the guest, which is why we are putting more power into people’s hands. We want game-changing services at their fingertips, inspiring and inspired choices, journeys without stress, and experiences without fuss. Simplicity.
In the ever-changing landscape of the hospitality industry, it is crucial for hoteliers to stay up-to-date on the latest trends, challenges, and opportunities that lie ahead.
What
Sessions by Amadeus experts, Networking, Lunch
When
07 September 2023 | 12:00 - 17:00
Where
The Grand Ballroom A, Level 2
The Langham Hong Kong (map)
Event agenda
Following you find the agenda for the Amadeus Hospitality event. Please note that all presentations will be in English.
Register
Cherry Chau
Director of Sales
Hong Kong, Macau & Taiwan
Amadeus Hospitality
Speakers
Edward Wright
Regional Vice President, Asia
Edward Wright is Regional Vice President Asia, Amadeus Hospitality. Based in Hong Kong, he joined Amadeus in January 2015. With the acquisition of TravelClick, Amadeus Hospitality is now building out a complete hotel offering to enrich every step of the guests' journey and shape the future of travel.
Edward brings over 13 years of experience managing B2B businesses and distributors. Before Amadeus, Edward worked for Newmarket International, where he held the role of Business Development Manager, growing and managing the hotel relationships in the Middle East, Africa and India.
Prior to Newmarket, he spent 5 years with Luxury Resorts & Hotels in the United States having held various, regional and local roles in sales and hotel operations.
An English national, Edward was born in Zambia, has lived in Singapore for over 7 years, and has also worked and lived in Europe and the USA. Edward holds a BSc in Hospitality Management from the University of Surrey, England and is a Certified Meeting Professional (CMP).
LinkedIn: Edward Wright
Jerome Muzart
Director of Sales Strategy & Specialists, Asia Pacific
Jerome oversees the regional growth and strategy of the Amadeus Hotel IT solutions (Reservations, Guest Management Solutions, Amadeus Sales & Event Management, Service Optimization) and Business Intelligence.
He is closely involved in sales support and enablement through product marketing and pre-sales activities, with a focus on the integration offered through Amadeus’ solutions.
Originally with a corporate finance background, he has diversified his experiences to a product knowledge base and a customer relationship approach.
Prior to joining TravelClick in 2018, Jerome held various positions in the hospitality industry at Accor and WorldHotels while building up extensive experience in the region.
LinkedIn: Jerome Muzart
Cherry Chau
Director of Sales Hong Kong, Macau & Taiwan
With over 15 years of experience in the hospitality industry, Cherry aims to develop and deliver successful strategies for hoteliers to support the traveler’s journey, help increase revenue and simplify operations.
Prior joined Amadeus in 2018, Cherry was working in online travel agency with various roles involving hotel sourcing and partnerships marketing, which allowed her to grow and manage accounts in Taiwan, Singapore and Indonesia.
As for her educational background, she holds a Bachelor's Degree in Hospitality Management from Birmingham University and finished an MBA at Manchester University in 2019.
Cherry resides in Hong Kong with her young family.
LinkedIn: Cherry Chau
Minnie Lui
Director of Business Intelligence APAC, Customer Success Manager N. Asia
Minnie is responsible for spearheading data-driven Hotel Business Intelligence solutions growth and strategy in the APAC region.
Always keeping up to date in the rapidly evolving landscape of the hospitality industry, Minnie possesses a deep understanding of the challenges and opportunities that businesses face today. Her expertise lies in leveraging data analytics to drive revenue growth, optimize distribution strategies, and enhance revenue decision-making.
Before joining Amadeus in 2022, she held various positions in revenue management at Hyatt and Langham Hospitality Group. She is passionate about delivering actionable insights and helping organizations unlock their full revenue potential.
LinkedIn: Minnie Lui
Tracy Chua
Strategic Account Director
Tracy Chua is Strategic Account Director, Amadeus Hospitality. She joined Amadeus in October 2018, where she is responsible for Tier 1 Accounts and managing the SE Asia team.
Tracy brings more than 15 years of hospitality experience. Before Amadeus, Tracy worked for TravelClick, where she held the role of Senior Director of Sales, growing and managing the strategic account relationships in Southeast Asia.
Prior to TravelClick, she spent 5 years with various hotel management companies, having held regional and local roles in sales and reservations.
LinkedIn: Tracy Chua
Cynthia Ng
Senior Director of Sales International Enterprise
As a strategic leader, Cynthia is responsible for managing the Asia Pacific portfolio of international enterprises and regional accounts. Her expertise lies in enhancing revenue while streamlining operations while working with management groups.
She leads the Thailand commercial team, Cynthia spearheaded initiatives to increase market penetration and effectively managed existing accounts. Together, they have consistently improved organizational performance, fostering success for their clients and organizations. She is also passionate about driving sustainability and productivity in the hotel industry. As she works closely with partners to improve hotel technology, it contributes to increased hotel productivity, which benefits the entire industry. By leveraging these partnerships, hotel productivity is enhanced.
All in all, a mother of 2 girls, Cynthia lives and learns every day, and strives to create a sustainable travel and hospitality industry.
LinkedIn: Cynthia Ng