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Tips to stay ahead of the fraudster’s game in 2021
Did you miss our Fraud Management Fireside Chat: Tips to stay ahead of the fraudster's game in 2021? Not to worry - it's now available on demand! Watch payments experts from Amadeus and Cybersource as we explore the challenge of fraud management and what travel businesses can do to mitigate the risk of fraud.
This session explored how the travel industry can address the challenge of fraud to explore how to stay ahead of the fraudster’s game in 2021.
Our panelists discussed interesting topics and ideas including:
- How e-commerce growth outside Travel has led to an increase in fraud
- Past and present fraud trends and potential prevention strategies
- The role of SCA in fighting fraud
- The coexistence of security practices such as SCA and others
Scroll down to view your expert panellists for this session.
Your panellists
Allesandro Monge
Amadeus Product Manager, Fraud and 3DS Product Suite,
Amadeus Payments
As owner of the Amadeus Fraud and 3DS product suite, Alessandro is an expert on the application of Strong Customer Authentication (SCA) requirements in the travel industry, working closely with airlines, hotels, travel agencies and industry stakeholders to make SCA happen.
Erik Knoester
Managed Risk Analyst for Airlines,
Cybersource
Erik is a Managed Risk Analyst with Cybersource, Visa’s global payment management platform. Central to Erik’s role at Cybersource is to work closely with major airlines and OTAs to manage and advise on fraud strategies so that they can optimise revenue. Erik has a wealth of knowledge within the airline industry, and prior to joining Cybersource was a fraud manager at Transavia for a decade. Erik has also been an active member of the European Airlines Fraud Prevention Group from which the Global Airline Action Days (GAAD) started. GAAD is a coordinated effort between airline, OTAs, local law enforcement, Europol and Interpol to combat fraud within the industry.
