The Hive
About Amadeus Partner Network
It’s never been more important to look at the broader travel supply chain; to look for opportunities for companies to work together to fill gaps, and deliver optimal, frictionless experiences to travelers.
We created the Amadeus Partner Network to build a global community of companies across industries, sectors and specialties, combining our collective resources and expertise to form an innovative, responsive and agile travel tech ecosystem that optimizes the traveler experience and aspires to produce industry game-changing solutions.
We see partnerships as a strategic priority. Investing in the development of a large and vibrant ecosystem of innovative organizations opens even more opportunities for growth and revenue for all involved, and ultimately benefits our industry.
Amadeus Partner Network is the evolution of previous partner programs. Creating a global, unified, standardized partner network is a win for all stakeholders - you as a partner, Amadeus, and the end-traveler.
For partners, the key benefits of the Amadeus Partner Network include:
- A streamlined, consistent, and well managed partnership program that provides support, and fast and easy access to what you need
- Access to the expertise, resources, reach and stability we offer as a global leader
- Exposure to Amadeus’ global customer base, with the potential to gain new customers and expand your portfolio via the Amadeus Partner Marketplace, a platform designed exclusively for eligible member partners to showcase their solution and service offering
- The potential to scale your business and open new revenue streams
- Contributing to building world-leading, innovative travel tech solutions for the end-traveller
The Amadeus Partner Network provides structure, transparency, and security around our partnerships, resulting in much more efficient, effective and profitable working relationships. As an existing partner of Amadeus or Outpayce, you are already included as a member of the Amadeus Partner Network program. You can visit https://amadeus.com/en/partners for more information on the Amadeus Partner Network.
Stay tuned for more details in the next edition!
Knowland
Jeff Bzdawka
CEO, Knowland
Driving Direct Value to a Common Customer Base
Knowland is the leading provider of data-as-a-service insights on meetings and events for hospitality. Leveraging Amadeus application and technology expertise, our partnership integrates the Amadeus Sales and Event Management system with Knowland’s database to provide seamless data collaboration that increases accuracy and delivers faster, more complete insights for our mutual users.
Accurate, timely access to market insights is critical today, and Knowland provides account and event level data hotel sales teams use to build pipeline and drive revenue. The Amadeus integration streamlines the previously manual data collection process for both sides, making it easy for Knowland to consume Amadeus’ sales & catering information and allowing mutual customers to have access to a broader and more complete view of market information and trends.
Event information is updated daily to supplement market trends and enhance account profiles. When more, richer data is available, Knowland platform engagement increases, boosting sales performance and increasing the platform’s ROI for joint customers of Amadeus and Knowland.
Beyond improvements in processes and access, the partnership delivers direct revenue value to our customers. In a recent Knowland/Amadeus validation of the integration with a leading regional hotel brand, users experienced an almost immediate ROI. Teams increased access to information for their market and competitive set with seven days of meeting data visibility versus three days from previous data collection methods. The property team booked a new account in less than two weeks to cover 100% of the Knowland annual subscription cost. And that was just the beginning.
“As the hotel industry turns to new sales models, it’s the responsibility of technology partners to provide the ability to gain insights quickly, boosting efficiency while increasing profitability. Knowland’s proven partnership with Amadeus helps hotels protect and grow group revenue by delivering more robust data and enables our combined customers to make better decisions today and into the future." Jeff Bzdawka, CEO, Knowland.
Find more info about Knowland: https://www.knowland.com/
Qwikcilver
Shankar Balan
President, The Pine Labs Group - Qwikcilver Division
Together, Qwikcilver Solutions and Amadeus bring simplified management, increased revenue and better customer engagement with innovation in gift card and voucher programs for airlines.Qwikcilver Solutions, a division of Singapore-based payments technology company The Pine Labs Group, is a cutting-edge, full-stack, end-to-end technology service provider of digital as-sets such as gift cards and vouchers. Qwikcilver and Amadeus have worked in partnership since 2018, focussing on developing solutions for the ever-evolving needs of the global airline industry.
Asset Manager is our joint flagship solution with Amadeus, deeply integrated and tailor-made for the airline industry. It enables airline customers to seamlessly manage all refund, com-pensation, and residual value marketing vouchers, leading to better customer care, retention and engagement. Since its launch 2020, multiple airlines across the globe have adopted As-set Manager, including Luxair and Smartwings in Europe, Airlink in South Africa, and Air Vistara in India. Asset Manager is a cloud-hosted SaaS based solution, adhering to the highest standards of information security, data privacy (e.g. GDPR) and harnesses the power of a state-of-the-art, real-time transaction processing engine, from a high availability environment.
Asset Manager is our joint flagship solution with Amadeus, deeply integrated and tailor-made for the airline industry. It enables airline customers to seamlessly manage all refund, com-pensation, and residual value marketing vouchers, leading to better customer care, retention and engagement. Since its launch 2020, multiple airlines across the globe have adopted As-set Manager, including Luxair and Smartwings in Europe, Airlink in South Africa, and Air Vistara in India. Asset Manager is a cloud-hosted SaaS based solution, adhering to the highest standards of information security, data privacy (e.g. GDPR) and harnesses the power of a state-of-the-art, real-time transaction processing engine, from a high availability environ-ment.
The partnership between ourselves and Amadeus as leaders in our respective areas of exper-tise, allows us each to fully focus and deliver on our core competencies and combine to bring specialised offerings to the market. It brings the best of technology and innovation together for the global airline and travel Industries.
Since the start of our relationship, there has been seamless coordination across geographies and time zones, with the Amadeus Extended Account Teams and Program Management Group, along with the Airlines and Ticketing teams. A solid foundation of trust, customer focus, great support, transparency, and a collaborative day-to-day working-style, makes for a warm partnership that promotes mutual respect and facilitates strong growth into the future!
Find more info about Qwikcilver: www.qwikcilver.com/asset-manager-for-airlines/